Everything you need to know before booking.
Practical answers about pricing, access, pets, cleaning products and property services.
Do you provide cleaning products?
We confirm product and equipment arrangements when preparing your quote, depending on the service and property.
Is there a minimum booking?
Weekly and fortnightly domestic cleaning has a 2-hour minimum.
Do you clean homes with pets?
Yes. Please mention pets when requesting your quote so any access or special requirements can be planned.
How do keys and access work?
Access arrangements are agreed in advance. Please do not send sensitive access information through the public quote form.
Can I cancel or reschedule?
Yes, subject to the booking and cancellation terms agreed for your booking. Giving as much notice as possible helps us rearrange the schedule.
What is included in an end-of-tenancy clean?
We tailor the clean to the property and agreed scope. The final quote reflects property size, condition and any extras such as oven, fridge, cupboards or windows.
Do you provide Airbnb linen services?
Yes. Linen changes and bed resets can be added to Airbnb turnover cleans.
Are your prices fixed?
Our published prices are starting prices. Final pricing can vary depending on property size, condition, access and specific requirements.
Which areas do you cover?
Our core areas are Wickford, Basildon, Southend-on-Sea and Chelmsford, plus surrounding Essex areas depending on availability.
Are quotes free?
Yes. Quote requests are free and do not confirm a booking until the details and final price are agreed.